Privacy Policy

Effective Date: 1 June 2026
Last Updated: 1 June 2026

Byalance ("we", "our", "us") is committed to protecting the privacy of our clients and website visitors. This Privacy Policy explains what personal and financial data we collect, how we use it, and how we protect it. By using our services or website, you agree to the practices described in this policy.

1. Who We Are

Byalance is a virtual accounting and compliance services firm registered in India, providing bookkeeping, GST filing, TDS management, payroll processing, and ITR services to businesses across India.

Contact:
Email: info@byalance.in
Phone: +91 74062 96116
Address: 4th Phase, JP Nagar, Bengaluru, Karnataka

2. What Data We Collect

2.1 Information You Provide

  • Name, business name, mobile number, and email address (from inquiry forms or WhatsApp)
  • PAN, GSTIN, TAN, and other tax identification details
  • Bank statements, invoices, purchase and sales records, salary registers, and other financial documents
  • Employee details (name, PAN, Aadhaar number, bank account) required for payroll and TDS processing
  • Login credentials or OTPs shared voluntarily for filing purposes

2.2 Information We Collect Automatically

  • Browser type, device type, IP address, and pages visited on our website (byalance.com)
  • Cookies and session data for website analytics (no advertising cookies are used)

2.3 Information from Third Parties

Data from government portals such as GST Portal, Income Tax Portal, and TRACES, accessed on your behalf during service delivery

3. How We Use Your Data

We use your data solely to:

  • Deliver accounting, GST, TDS, payroll, and ITR services you have engaged us for
  • Communicate with you via WhatsApp, email, or phone regarding your compliance and deliverables
  • Meet statutory obligations under the Income Tax Act 1961, GST Act 2017, and other applicable laws
  • Generate financial reports, salary slips, and compliance filings on your behalf
  • Respond to government notices or queries related to your filings
  • Improve our internal processes and service quality

We do not use your data for marketing purposes without explicit consent.

4. How We Share Your Data

We do not sell, rent, or trade your personal or financial data to any third party.

We may share data only in the following limited circumstances:

  • Government portals — GST Portal, Income Tax Portal, TRACES, MCA, EPFO/ESIC — as required to complete your filings
  • Authorised team members — internal staff or contract accountants working directly on your account, bound by confidentiality obligations
  • Legal compliance — if required by a court order, government authority, or applicable law

5. Data Security

We take the security of your financial data seriously. Our measures include:

  • All documents shared with us are stored on password-protected, encrypted cloud storage
  • Access to client files is restricted to assigned team members only
  • Communications involving sensitive data are conducted over secure email or WhatsApp Business
  • We do not store login credentials for government portals beyond the immediate filing session
  • A signed Non-Disclosure Agreement (NDA) is in place with every client before data is exchanged

While we implement strong safeguards, no method of electronic transmission or storage is 100% secure. In the event of a data breach that affects your personal data, we will notify you promptly as required under applicable law.

6. Data Retention

We retain your financial and compliance data for a minimum of 8 years from the end of the relevant financial year, in line with the retention requirements under the Income Tax Act and GST Act. After this period, data is permanently deleted or anonymised.

You may request deletion of your data earlier, subject to our statutory obligations to retain certain records.

7. Your Rights

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian law, you have the right to:

  • Access — request a summary of personal data we hold about you
  • Correction — request correction of inaccurate or incomplete data
  • Erasure — request deletion of your data, subject to legal retention requirements
  • Grievance Redressal — raise a complaint if you believe your data has been mishandled

To exercise any of these rights, email us at info@byalance.in with your registered name and business name. We will respond within 15 business days.

8. Cookies

Our website uses minimal cookies strictly for website functionality and anonymous analytics. We do not use cookies for advertising or tracking across other websites. You can disable cookies in your browser settings without affecting your ability to use our services.

9. Third-Party Links

Our website may contain links to external websites (e.g., GST Portal, MCA). We are not responsible for the privacy practices of those sites. We encourage you to read their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. Continued use of our services after any change constitutes your acceptance of the updated policy. For significant changes, we will notify active clients by email or WhatsApp.

11. Governing Law

This Privacy Policy is governed by the laws of India, including the Information Technology Act, 2000, the Digital Personal Data Protection Act, 2023, and all other applicable regulations.

For any privacy-related queries or concerns, contact us at info@byalance.in